Insights on Dealing with Conflict
- Babemae Adores Ouano
- Oct 25, 2020
- 1 min read
If you look at the dynamics of conflict and you think about where it comes from, basically you have four options in playing out conflicts. The first option is that you can confront the situation and attempt to change it. The second option is you can let it go, and thereby change your perception. The third option is you can leave. And the fourth option is you can play victim.
How to Respond Strategically to Conflict
Conflict is one of those things in business that drags us all to the edge of our comfort zones. You may be a conflict avoider, willing to achieve peace at any price by hiding in plain sight during contentious meetings.
Conflict is a game and relish an opponent. While a person like to think of himself as a player, he often described less flatteringly by his colleagues, and because of this, he can get passed over for top management spots, as well.
No matter what the style, conflict is inevitable on the job, and to get ahead to respond strategically and not react emotionally.
This how to respond:
Talk with the other person
Focus on behaviors and events, not personalities
Listen carefully
Priorities the areas of conflicts
Identify the points of agreements and disagreements
Develop a plan to work on each conflict
Follow through on your plan
Build on your success
Reference:
Percepio Course: Expert Insights in Dealing Conflict
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